Photography Articles

Client Video Gallery Software: 7 Options Compared

Compare seven client video gallery tools by duration limits, playback, original-file downloads, access periods and plan requirements.

Published September 18, 2026 Updated September 27, 2026

Choose client video gallery software around the film you must deliver: its duration, file size, playback needs and downloadable copy. A service that accepts a short highlight clip may have different rules for a full ceremony, and a gallery that streams in 4K may not retain your original export indefinitely.

SendPhoto publishes this guide and is one of the products discussed. The seven options below are a shortlist, not a performance ranking. We reviewed official documentation on September 27, 2026; we did not run a seven-platform upload, playback or support benchmark. Fit recommendations are our interpretation of the documented workflows. Keep your own master files regardless of the delivery service.

Quick Shortlist

  • Mixed finished photos and videos: investigate SendPhoto, VidFlow, Pic-Time, Pixieset or ShootProof against your file and access requirements.
  • Menus, scene navigation and TV viewing: investigate MediaZilla and VidFlow’s documented viewing options; confirm the client’s actual device.
  • Photo galleries with occasional videos: SmugMug can be a candidate if its 20-minute, 3 GB and 1080p limits fit the assignment.
  • Exact original-file delivery: check this separately from streaming quality. SmugMug explicitly does not retain the original video; VidFlow distinguishes gallery access from source-file retention.

All seven are discussed below. A documented maximum is an admission rule, not a measured upload speed, quality score or promise that every codec will work.

1. SendPhoto

SendPhoto supports videos alongside photos in client galleries. Its gallery viewer includes video playback, and downloads remain subject to the gallery’s permissions. This makes it a candidate for a finished mixed-media handoff where clients need to browse one organized gallery.

Use the getting-started guide for collection organization, the public sharing link, an optional gallery password and download settings. A public gallery link does not require a client account, but a password-protected gallery still requires its password. A collection is an organizational section; do not assume it gives a recipient private access to only those files.

Presentation and Organization

Plan the handoff with named collections and clear filenames. This guide does not claim SendPhoto has tags, approval rounds, client selection lists or a built-in print store. If those are essential, evaluate a product documented for that workflow.

Check current SendPhoto plans for storage, upload credits and branding entitlements. Stored capacity and upload allowance are different constraints; neither should be treated as unlimited video delivery. Confirm your intended video file size and encoding before accepting a job that depends on it. The video support overview describes the product’s mixed-gallery use case.

Do not apply photo download-size or watermark assumptions to videos. The current download implementation uses the original video asset, while photo download-quality settings select image versions. This is not a promise of permanent original-file retention. Keep your export and backup, and agree with the client when their copy must be saved. This article does not claim a new live video test was performed.

2. VidFlow

VidFlow’s plan documentation lists combined video/photo delivery, streaming up to 4K, downloads, password protection and viewing on mobile, desktop and supported smart TVs. It offers on-demand upload packs and annual memberships. Public plan information is available; pricing is not simply hidden behind account sign-in.

VidFlow is worth investigating for a filmmaker delivering a highlight film plus ceremony and speeches, especially when the client wants a viewing destination rather than only a download link. Confirm the device and access path instead of treating “TV support” as support for every television.

Upload Quota, Revisions and Client Access

The plan page lists a 10-day free-revision period for on-demand delivery and 60 days for annual memberships. These are revision allowances, not unlimited future replacement uploads. Include likely revised exports when estimating quota and ask how changes outside that window are charged.

The client-access guide lists two years of included gallery access, with a separate legacy Classic-gallery rule. Crucially, VidFlow’s source-file terms distinguish that access from original-file hosting: source files are retained for one year from project creation, after which processed versions remain available during the applicable access period. Do not promise clients two years of access to the original export based only on the gallery-access headline.

3. MediaZilla

MediaZilla’s presentation documentation describes interactive menus, scene selections, submenus and a Play-All option. It also lists mobile and TV apps and offline export as a Windows or Mac desktop application. That combination is relevant when a wedding, performance or event delivery contains several films that need deliberate navigation.

This is a presentation-oriented candidate, not a proven quality winner. An interactive offline application is also different from a standard MP4 file: check the recipient’s operating system, permissions and expected way of watching it before choosing that handoff.

Where MediaZilla Fits

The 4K and HDR support article confirms 4K/HDR uploads, 4K playback on supported devices and original-file downloads when enabled. HDR playback depends on the viewer’s device. A compatible export and a supported screen are both part of the requirement.

Choose it for further evaluation when menus and device viewing matter. If the job also needs still-photo proofing, a print shop or a combined photo selection workflow, verify that requirement separately; the video-presentation documentation does not establish those capabilities. Check MediaZilla pricing for the upload allowance, retention and offline-export entitlement you need.

4. Pic-Time

Pic-Time supports two different video roles. Its upload-limit documentation lists:

  • Video Clips: up to 3 minutes and 3 GB.
  • Feature Videos: up to 90 minutes and 20 GB.
  • Mobile-app uploads: a 1 GB maximum; larger files require desktop upload.

The three-minute clip limit is therefore not a limit on every video delivered through Pic-Time. A full ceremony may fit the Feature Video workflow if it also meets the size, format and plan requirements.

Pic-Time’s main product page combines galleries with a built-in print store. This is relevant if the same business delivers films and sells photographic products. It does not mean a video can be sold using every photo-store option.

Check the video-storage allowance and add-ons for your plan, including how several completed jobs affect capacity. Also distinguish downloadable resolution from the original file: Pic-Time’s video processing explanation describes multiple playback resolutions, bitrate caps and MP4 downloads that may be smaller than the upload. Do not assume the downloaded copy is byte-identical to your master.

5. Pixieset

Pixieset Client Gallery supports video uploads in MP4, MOV, AVI and M4V formats. Its file-requirements guide recommends MP4/H.264 and describes downloads as MP4, with available resolution depending on the source and plan. A lower-resolution upload is not upscaled into a true 4K source.

The same guide says uploaded videos can be downloaded but cannot currently be sold through the integrated store. That is an important distinction if paid video downloads are part of the business model.

Check the Exact Plan and Product

The Client Gallery plan page lists a 30-minute HD video allowance on Basic, while other plans have different entitlements. Treat this as a plan allowance, not a universal maximum length for each video. Match both the accumulated video requirement and desired download resolution to your selected plan.

Do not confuse Client Gallery with Pixieset Website. The Website video guide describes embedding videos from YouTube or Vimeo rather than native website uploads. Check which product you are buying before assuming your private client gallery and public website behave the same way.

6. ShootProof

ShootProof’s video-upload guide lists MOV, QT, M4V and MP4 files, up to 20 GB and no longer than 60 minutes. It specifies the web uploader; its Desktop Uploader does not currently support video uploads.

Those rules give a concrete first filter. A 45-minute ceremony under 20 GB could meet the stated duration and size limits, but that alone does not establish codec compatibility, available account capacity or the final client download format.

Capacity and the Client’s Copy

Check ShootProof’s current plans and ask how video affects your account allowance. Do not infer video capacity directly from a plan described in photo counts, or assume a per-file maximum is an account-wide storage allowance.

For an existing ShootProof customer, keeping video in the same gallery may be worth evaluating before changing providers. Use a representative file to check playback, permitted downloads and the saved copy. This is a suggested buyer check, not a test completed for this comparison. If booking, invoicing or print fulfillment drives the purchase, confirm those separate requirements on the selected plan rather than treating them as evidence of video performance.

7. SmugMug

SmugMug’s video preparation guide specifies a maximum of 20 minutes and 3 GB per video, with full-HD output up to 1920 × 1080. Larger-resolution input is converted and stored at 1080p. It explicitly says the original uploaded video is not retained.

Those limits matter more to a video buyer than a broad photo-storage headline. A short client highlight may fit; a single 45-minute ceremony or an original 4K master handoff does not fit those documented delivery constraints.

Hosting, Downloads and Sales

The same guide identifies Portfolio and Pro as plans that support video sales. Check SmugMug’s current plans for the complete selling and gallery requirements. A platform’s ability to sell a processed download does not make it an archive of the original video.

SmugMug can be a candidate for photographers already organizing photos and eligible short videos together. Keep original exports outside it, and do not choose it for an assignment whose delivery contract requires an original 4K file from the gallery. This is a documented-format distinction, not an untested judgment about its interface or service quality.

Compare the Same Delivery Across Your Shortlist

Use these questions instead of generic “low complexity” or “premium quality” scores:

  1. Does the actual export fit? Record duration, bytes, container, codec, resolution and HDR/SDR. Check both file limits and plan allowance.
  2. What does the viewer receive? Separate browser playback, TV/app access, processed downloads and an original export. Record any account or password requirement.
  3. What remains available later? Distinguish gallery access, source-file retention, subscription cancellation and paid extensions. Keep your own backup.
  4. What does one year of work cost? Include normal job volume, revised uploads, storage or minute allowances, branding, overages, sales fees and retention. Use the same billing period for each quote.
  5. Which extra workflow is essential? Photo selections, print commerce, invoices and booking are separate buying criteria, not automatic consequences of video support.

A hypothetical shortlist exercise might use a two-minute highlight and a 45-minute ceremony. The short file does not prove the long one will work. The 45-minute example exceeds SmugMug’s documented duration limit, while Pic-Time Feature Videos and ShootProof have higher stated duration ceilings; file size and plan requirements still apply. No sample upload or timing result is implied by this example.

Choose by Delivery Workflow, Not Feature Count

Narrow the list using requirements that can disqualify a service: original-file retention, film duration, TV playback or a paid-download workflow. Then, for your own trial, use files you have permission to share and inspect the intended client view on a phone and computer. Check playback, sound, navigation and the saved download. Add the client’s actual TV device only if that is part of your promise.

Separate review from final delivery, and state which copy the client may download. Passwords and disabled downloads do not prevent screen recording or onward sharing; access expiry does not recall a file already saved. Choose a retention period that matches your agreement rather than treating a fixed 14-day window as a universal rule.

For photo-led selection criteria, see our client photo delivery workflow chooser. If your priority is a finished mixed-media gallery, review SendPhoto’s setup guide and current plans, then create an account to evaluate that workflow with your own requirements.

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